Welcome to the ArtStoneShop website (artstoneshop.ch). By placing an order on our site, you agree to the following General Terms and Conditions (GTC). Please read these conditions carefully before finalizing your purchase.

1. Orders
All orders are placed via our website artstoneshop.ch. By placing an order, you accept these GTC.

2. Prices and Payment
All prices are listed in Swiss Francs (CHF) and include VAT. Payment for the merchandise is made in advance. We accept payments by credit card, PayPal and TWINT.

3. Delivery
We deliver only within Switzerland. The delivery time is 3 to 5 working days after receipt of payment. Delivery costs are indicated when placing the order.

4. Product Availability
Our product offers and prices are valid as long as they are visible on the site, and within the limits of available stock. If a product is unavailable after your order has been placed, we will inform you by email and proceed to refund the unavailable item.

5. Returns and Refunds
You have 14 days from the receipt of your order to return a product to us. Items must be returned in their original condition and packaging. Return costs are at your expense. Once the product is returned and inspected, we will proceed with the refund.

6. Warranty
All our products are covered by the legal warranty against defects and hidden faults. In case of any issues, please contact us at the following email address: contact@artstoneshop.ch.

7. Data Protection
We are committed to protecting your personal data. The information collected is necessary for processing your order and will not be shared with third parties without your consent.

8. Applicable Law
These GTC are governed by Swiss law. In the event of a dispute, the courts at the location of our company’s headquarters shall have jurisdiction.

9. Contact
For any questions, you can contact us at the following email address: contact@artstoneshop.ch.

Thank you for your trust and happy shopping at ArtStoneShop!